We pay attention about the quality of our products as well as the complete satisfaction of our customers, you have so during your purchase of a deadline of 15 days to return it to us in its original conditions for exchange or refund.
You have so the full freedom to try your jewels and to decide to keep your purchase without commitment of your part during this period.
This arrangement comes as a supplement to our General Sales Conditions you can consult on-line in the Sales conditions section.
Several cases of returns can appear:
1. Return for exchange:
If you wish to exchange your jewel for an other one : return the jewel under 15 days and we shall proceed to the exchange.
2. Return and refund :
In case of dissatisfaction, you can return the jewel under 15 days.
3. Return for adjustment of the size of a ring:
Your ring does not have exactly the good size? Return it under 15 days, the wished adjustment will be made free of any charge.
|